Privacy Policy

Last updated: 22 March 2026

1. About This Policy

Lightspeed Software ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect the following personal information when you use our website:

Information you provide directly:

  • Contact form: Your name, email address, and message content
  • Demo request form: Your name, email address, app description, platform preferences, and feature selections
  • Quote request form: Your name, email address, project details, selected tier, and feature selections

Information collected automatically:

  • IP address: Collected for rate limiting and security purposes
  • User agent: Browser and device information for debugging purposes
  • JavaScript error data: Error messages, stack traces, and page URLs for website maintenance

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your enquiries and contact form submissions
  • To generate personalized demo videos based on your app descriptions
  • To prepare project quotes and proposals
  • To send you email notifications about your submissions
  • To prevent abuse via rate limiting
  • To maintain and improve our website through error logging

4. Data Storage and Security

Your data is stored securely on our servers located in Australia. We use the following security measures:

  • All form submissions are stored in encrypted SQLite databases
  • HTTPS encryption for all data in transit
  • Rate limiting to prevent abuse
  • Input validation and sanitization on all form fields
  • Parameterized database queries to prevent SQL injection
  • CORS restrictions to prevent unauthorized cross-origin requests

5. Cookies

This website does not use cookies for tracking or analytics purposes. No third-party tracking cookies are set. Session-level cookies may be used by the web server for standard HTTP functionality.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. Your data may be shared with:

  • Email delivery services: To send you responses to your enquiries
  • Google Fonts: Font files are loaded from Google servers, which may log your IP address per Google's privacy policy

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy. Specifically:

  • Contact form submissions: Retained indefinitely for business records
  • Demo requests and quotes: Retained indefinitely for business records
  • JavaScript error logs: Automatically deleted after 90 days

8. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: ben@livetimelapse.com.au

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.